Refund Policy

Last updated: January 2026

Return Window

You may request a return within 30 days of the delivery date shown by the carrier's tracking record.

Item Condition

To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Items showing signs of use, wear, or washing may not be eligible, or may be subject to a partial refund after inspection.

Return Process

• Email info@yogarises.com with your order number and the item(s) you wish to return.
• We will reply with a return authorization and the return address. Please do not send items back without an authorization.
• Pack the item securely and ship it within 14 days of receiving the authorization. Unless the return is due to our error or a defective item, return shipping costs are the customer's responsibility.

Refund Timeline

Once your return arrives, we inspect it within 3 business days and notify you of the outcome. Approved refunds are issued to the original payment method or the method arranged during checkout. Depending on your payment provider, the refund may take 5–10 business days to appear. Refunds are reviewed and issued manually; they are not automatic.

Non-Returnable Items

• Items returned more than 30 days after delivery
• Used, washed, or damaged items (damage caused after delivery)
• Gift cards, where offered
• Items marked as final sale at the time of purchase

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos. We will arrange a replacement or refund, including return shipping costs, where the claim is confirmed.

Customer Support

Questions about a return? Email info@yogarises.com during business hours (Monday–Friday, 9:00 AM – 5:00 PM ET) and we will walk you through the process.